Privacy Policy
Beacon Health Consultations ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us through our online platform and services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information in compliance with the General Data Protection Regulation (GDPR), HIPAA, HITECH, and other applicable laws.
Information We Collect
We collect personal information necessary to provide and improve our healthcare consulting services, including:
- Contact Information: such as your name, mailing address, phone number, and email address when you communicate with us or request information.
- Professional Information: details related to your organization, role, and healthcare systems involved for the purpose of service delivery and consulting.
- Usage Data: information about how you interact with our website and online platform, including IP addresses, browser type, pages visited, and timestamps.
- Health-Related Data: only when explicitly provided and necessary for remote patient monitoring setup or telemedicine platform integration, handled with strict confidentiality, per HIPAA regulations.
How We Use Your Information
We use your information to:
- Provide, manage, and improve our services including remote patient monitoring setups, telemedicine integrations, and clinical workflow consulting;
- Ensure compliance with healthcare regulations such as HIPAA and HITECH;
- Communicate with you regarding service inquiries, updates, and regulatory guidance;
- Monitor and analyze usage to enhance user experience and platform security;
- Respond to legal requests and protect the rights and safety of our company, users, and third parties.
Legal Basis for Processing (GDPR)
When applicable under GDPR, we process personal data based on one or more of the following legal grounds:
- Performance of a contract or steps prior to entering into a contract;
- Compliance with a legal obligation;
- Our legitimate interests in operating and improving our services, balanced against your rights;
- Your consent, where requested specifically and voluntarily.
Data Sharing and Disclosure
We do not sell or rent your personal information. We may share your data only in the following limited circumstances:
- With trusted third-party service providers who assist with service delivery and who agree to maintain confidentiality and data security;
- When required by law, regulation, or legal process;
- To protect our rights, property, or safety, or that of our users;
- With your explicit consent or at your direction.
Data Security
We implement appropriate administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, alteration, or destruction. Security measures align with industry standards and regulatory requirements such as HIPAA and HITECH.
Data Retention
Your personal and health-related data are retained only as long as necessary to fulfill the purposes outlined in this policy or as required by law. We regularly review our data retention practices to minimize holding sensitive information.
Your Rights Under GDPR
If you are located in the European Economic Area, you have the right to:
- Access the personal data we hold about you;
- Request correction or deletion of inaccurate or incomplete data;
- Object to or restrict processing in certain circumstances;
- Request portability of your data;
- Withdraw your consent at any time where processing is based on consent;
- Lodge a complaint with a supervisory authority if you believe your data is mishandled.
Children’s Privacy
Our services are not directed to children under the age of 16. We do not knowingly collect personal information from children without parental consent.
Contact Information
If you have questions about this Privacy Policy or wish to exercise your rights, you may contact us by mail at:
Beacon Health Consultations100 Northern Ave, Suite 500
Boston, MA 02210
United States
Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this page periodically for the latest information on our privacy practices.